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What Are the Benefits of a VoIP Phone System for Small Business?

If you're considering a VoIP phone system for small business but are concerned about the cost, consider how much money you could be losing by not having one. Being a small business owner, you might feel like you can't compete with larger well-known names in your industry. The one or two lines you have coming into your business aren't cutting it and customers often go elsewhere because they either get an answering machine or a busy signal.

With a professionally designed phone system, you can give potential customers a completely different perception of your business and what you have to offer. First impressions are everything and most consumers won't have much confidence in a business that has a number that goes directly to an answering machine when calls can't be immediately answered. Now picture a professional auto-attendant that announces your business and advises callers how to reach their intended party. The service or product you offer is the same and yet potential customers are already more likely to buy based on the way that initial contact was handled. This in effect, gives the customer the impression that you are a big name company that they can trust.

Another advantage that large businesses have over their smaller counterparts is the ability to expand into wider markets. As a smaller business owner, you might think that you don't have that same advantage. With the new VoIP technology, you can essentially have a presence in any location that supports a high speed internet connection. Teleworking from a home office is fast becoming the norm in today's business world and smaller businesses can now take advantage of the flexibility that this technology provides. By having an employee working out of a home office, you can test your business in other areas without a large outflow of capital to set up a brick and mortar business. You simply give your home based employee an extension off of your VoIP phone system and allow them access to other network resources and they're up and running in no time. This is particularly helpful where you have sales staff. They can work to expand your customer base in locations that you previously thought were out of reach.

Another large benefit to the VoIP phone system for small business is that you can now have a mobile workforce. Many potential clients are living in their own fast paced world and would appreciate you going to them. With VoIP, you're account reps could then go to where the customers are. This flexibility gives your business even more exposure and makes fulfilling your customers needs that much easier. Having the ability to reach someone to express their concerns or get help with problems is a huge selling point for any business. VoIP provides the business with the ability to do just that.

Another benefit to having a VoIP phone system for small business is that it becomes very easy for Associates to move when needed. They simply log on off of the phone on their desk, and then login to the phone at their new desk. This allows the associate to take their extension with them without additional wiring or administration on the phone system. This is costs an additional administration and doesn't require a high level of technical skill.

For businesses to operate with a yard or construction site, VoIP gives each individual employee their own extension. This way the operator no longer has to take messages or route calls to those employees that are working in an environment other than an office. This also limits the need for secondary communication such as two-way radios to reach those that are out on the jobsite. This allows your employees order supplies, call vendors and complete other tasks were calling is required without having to return to the front office. This improves efficiencies as well as communications costs.

Since VoIP traffic travels over the same path as the company's data, you can leverage your existing network to route VoIP calls. The only consideration in this case would be to make sure that your network has the capacity to handle both data and VoIP traffic.

The biggest benefit for small businesses is the cost savings that you can get through the use of VoIP. Since calls are no longer routed over the public switched telephone network, the typical charges no longer apply. This is because instead of reserving an end-to-end path for one call, multiple calls can share the path with data. Provided the network can handle the bandwidth requirements, many calls can be processed over one path. Unlike a standard analog line, this gives the business greater versatility and flexibility in how calls are handled.

The benefits of a VoIP phone system for small business are many and once installed, it becomes readily apparent that the phone system will improve process and streamline communications. If you would like to take your business to the next level, purchasing a professionally installed phone system will provide many benefits and cost savings so that you can focus on your business and your bottom line.

I suggest you take the time to visit the website of Steve Mike levy at http://www.BusinessPhoneSystemsfinder.com and learn more about the changing world of Business Phone Systems.

If you're looking to purchase an Office Phone System you may also receive access to instant price quotes at: http://BusinessPhoneSystemsfinder.com/voip_systems_business_office.php

Article Source: http://EzineArticles.com/?expert=Steve_Mike_Levy

 

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