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Best Office Phone Systems For Medical Offices

There are many office phone systems out there to choose from for a medical office. Among the more commonly known brands are Avaya, NEC Unified Solutions, Nortel, Toshiba, Cisco, and Inter-Tel. Aside from these brands, there are several others that work for medical offices based on their specific needs - for both inter-office interactions, and patient interactions.

Budget Considerations

Depending on the size of the office, budget constraints will always be a consideration. Choose a brand wisely, as some can provide quite a few bonus features at no additional cost to the user. However, there are some features that are offered in office telephone systems that simply aren't necessary for a medical office. Sort through each brand by price, and then compare features accordingly. For those on a tight budget, this can be the best way to choose the right office phone system for the medical office. Larger medical offices and partnerships will naturally be able to spend more money and be able to afford more features at bigger prices, but that's still no reason to overspend.

Available Features

There are six features that are important for office phone systems in medical offices. They're all excellent to have, but not all are completely necessary. Select those that will be most helpful for maintaining a smooth organization to the office.

· Automated Attendant: This is one of the most important features for medical offices. An automated attendant that can offer multiple language selections, and routing options (such as prescription refills, scheduling, and laboratory services) quickly and efficiently are appreciated by patients.

· Advanced Call Routing: Tied into the attendant, advanced call routing should be available to direct patients to the appropriate department.

· Advanced Tracking: This is a good feature, but not completely necessary - however, it's good to have for the staff to keep track of call times, lunch, breaks, and other information.

· Computer and Telephone Integration: Giving the staff the ability to take calls through their computers at the push of a button increases response time, which makes patients happy.

· Voicemail: Every office phone system should come with confidential voicemail for staff to access.

· Voicemail to Email: Sending voicemail directly to email makes answering said messages much easier for busy staff.

Making the Right Selection

The best office phone systems for medical offices are those that cut administrative costs (thereby relieving patient burden), help the office staff be better organized, and offer top-quality features that are budget-friendly.

The right selection of office phone systems can transform medical offices from simple, run of the mill places into efficient patient service systems that encourage patients to remain faithful to their physicians. Patients will often stay with a doctor they find to be competent, but if their office staff is not organized, and don't return patients' calls or drop calls during transfers (and other frustrations associated with administrative tasks), they will get tired of it and seek care elsewhere. Choose an office telephone system that will help the office staff, and watch patients' satisfaction soar.

I suggest you take the time to visit the website of Steve Mike levy at http://www.BusinessPhoneSystemsfinder.com and learn more about the changing world of Business Phone Systems.

If you're looking to purchase an Office Phone System you may also receive access to instant price quotes at: http://www.BusinessPhoneSystemsfinder.com/choosing_business_phone_systems.php

Article Source: http://EzineArticles.com/?expert=Steve_Mike_Levy

 

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